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Through Floor Lift Maintenance and Repairs

We provide specialist through floor lift servicing and fast repair callouts for homes across the South. A through floor lift is a vital piece of mobility equipment, and regular maintenance ensures it remains safe, smooth, and reliable every day. Our engineers work on all major brands and models and carry the tools and parts needed to complete most repairs on the first visit.

Whether your lift needs its annual service, is becoming noisy, stops between floors, or suddenly fails to operate, we offer a prompt and professional service to restore full working order as quickly as possible.

Routine Through Floor Lift Maintenance

Regular servicing is essential for any through floor lift. These lifts rely on multiple safety systems, electrical components, and mechanical parts working together correctly. Over time, components become worn, lubrication reduces, and sensors may become misaligned.

Our routine service includes a complete inspection of the lift, a full test of all controls, and a detailed safety check. We make sure the lift rises and descends smoothly, doors lock securely, and the lift stops gently at the correct level on each floor.

  • Annual servicing for reliability
  • Full inspection of all mechanical components
  • Lubrication of moving parts
  • Detailed safety and sensor checks
  • Inspection for wear and tear
  • Recommendations to prevent future faults
  • Optimisation for smoother travel

Through Floor Lift Repairs

Breakdowns can happen for many reasons, including worn motors, faulty sensors, misaligned safety edges, or power supply issues. When a through floor lift stops working, it can have a major impact on mobility and independence.

Our engineers respond quickly and diagnose faults on site. We carry replacement parts for common issues, including batteries, limit switches, capacitors, control boards, and drive belts. Once the fault is identified, we explain the issue clearly and carry out the repair as soon as possible.

  • Fast response breakdown repairs
  • Diagnosis of motor and electrical faults
  • Repair of sensors and safety systems
  • Replacement of worn or damaged parts
  • Fixes for noisy, sticking, or slow lifts
  • Travel correction between upper and lower floors
  • Restoring smooth and safe operation

Safety and Compliance Checks

Safety checks are the most important part of through floor lift servicing. These lifts rely on multiple layers of protection to keep the user safe at all times. Any fault with a sensor or lock can lead to poor performance or complete failure.

Our engineers test every safety mechanism, including interlocks, safety edges, emergency stops, and travel limits. We ensure the lift responds correctly to any obstruction, stops smoothly at both levels, and has full battery backup in case of a power cut.

  • Door interlock testing
  • Emergency stop and alarm checks
  • Upper and lower limit switch adjustment
  • Testing of obstruction sensing systems
  • Battery backup checks
  • Drive system checks for safe lifting
  • Control panel inspection

Homeowner Support and Guidance

We work closely with homeowners, carers, and family members to ensure the lift is safe and easy to use. Our engineers explain everything clearly and offer practical guidance on how to keep the lift running reliably. We also offer advice on simple checks you can perform between services, such as keeping tracks clean and monitoring any changes in sound or movement.

If a user has recently been discharged from hospital or had the lift installed as part of an occupational therapy plan, we can arrange flexible service schedules to suit their needs.

  • Friendly and clear support for homeowners
  • Advice on everyday lift use
  • Guidance on basic care and simple checks
  • Flexible service plans for individual needs
  • Suitable for new and experienced users
  • Support for carers and family members

Why Choose E and M Mobility Engineers

We are a trusted and long established mobility engineering company serving customers across the South. Our team has many years of experience working with through floor lifts and understands how important these lifts are for independence at home.

Every visit includes full communication, respectful conduct, and a focus on completing the job to the highest standard. We aim to repair lifts on the first visit wherever possible and provide honest advice if further parts or work are required.

  • Experienced through floor lift specialists
  • Local engineers across the South
  • Fast and reliable callout service
  • Clear communication from start to finish
  • Fully insured and DBS checked
  • Trusted by homeowners, carers, and therapists
  • Strong reputation for quality workmanship

Frequently Asked Questions

How often should a through floor lift be serviced?

Most through floor lifts require servicing once or twice a year. Regular servicing helps prevent breakdowns and keeps the lift safe and smooth.

Can you repair older through floor lift models?

Yes. We work on many older and discontinued models and can source compatible parts where possible.

What should I do if the lift stops between floors?

Do not try to force the lift. Turn it off and call us immediately. We respond quickly and are trained to release users safely.

Can you repair wheelchair through floor lifts?

Yes. We maintain and repair wheelchair through floor lifts and larger home platform lifts.

Do you offer maintenance contracts?

Yes. We provide flexible maintenance plans designed to suit your lift type, usage level, and budget.